Terms of Service

1. Agreement to Terms

By accessing and using the Sunhaze Co. website ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at sunhaze.co.au (the "Service") operated by Sunhaze Co. ("us", "we", or "our"). Our Service offers sustainable, handcrafted wooden sunglasses and related products and services.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Sunhaze Co.'s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials;
• use the materials for any commercial purpose or for any public display (commercial or non-commercial);
• attempt to decompile or reverse engineer any software contained on Sunhaze Co.'s website;
• remove any copyright or other proprietary notations from the materials.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Sunhaze Co. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Product Information and Orders

We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in product or pricing information, or problems with your order. If we cancel your order, we will attempt to notify you using the contact information you provided.

All orders are subject to acceptance and availability. We will inform you as soon as possible if the product you have ordered is not available or if additional time is needed to fulfill your order.

4. Payment and Pricing

All prices are displayed in Australian Dollars (AUD) and include applicable taxes unless otherwise specified. We accept various payment methods as indicated on our website during checkout.

Payment must be received in full before we ship your order. We use secure payment processing systems to protect your financial information.

Prices are subject to change without notice. Any price changes will not affect orders that have already been confirmed and paid for.

5. Shipping and Delivery

We ship within Australia and to selected international destinations. Shipping costs and delivery times vary depending on your location and chosen shipping method.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs processing.

For custom-made products, delivery times may be extended due to the handcrafted nature of our products. We will provide estimated delivery times at the time of order.

6. Returns and Warranty

We stand behind the quality of our products. All Sunhaze Co. sunglasses come with a warranty against manufacturing defects as specified for each product line (Essential: 1 year, Premium: 2 years, Artisan: Lifetime).

Custom-made products may have different return policies due to their personalized nature. Please contact us if you have concerns about a custom order.

To initiate a return or warranty claim, please contact our customer service team at [email protected] within the applicable time period.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Sunhaze Co. and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks, trade names, and logos may not be used in connection with any product or service without our prior written consent.

9. Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit others to perform unlawful acts;
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
• To submit false or misleading information;
• To interfere with or circumvent the security features of the Service.

10. Limitation of Liability

In no event shall Sunhaze Co., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the Service during the term of use.

11. Governing Law

These Terms shall be interpreted and governed by the laws of Victoria, Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

15. Acknowledgment

By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them. These Terms constitute the entire agreement between you and Sunhaze Co. regarding the use of the Service.

Thank you for choosing Sunhaze Co. for your sustainable eyewear needs. We are committed to providing you with quality products and excellent service while maintaining our environmental values.